WIZ.AI Launches TalkGPT: ASEAN’s First Generative AI-Enabled Omnichannel Solution

SINGAPORE, March 31, 2023 — WIZ.AI, a global leader in AI-powered customer engagement solutions, launches TalkGPT. This marks ASEAN’s first generative AI-enabled omnichannel solution for customer engagement. The platform revolutionizes customer outreach across industries.

TalkGPT leverages ChatGPT’s large language model and WIZ.AI’s localized expertise. The solution provides a smooth, omnichannel conversational experience. Users can design dialogues for customer conversations in just a few clicks.

WIZ.AI’s Talkbot solution powers these conversations. The system understands and responds to customers just like human agents. This creates natural, engaging interactions across multiple channels.

Self-Service AI-Powered Customer Engagement Platform

TalkGPT operates as a self-service solution. Users create, test and deploy ChatGPT-powered WIZ.AI Talkbots within 5 minutes. Campaign implementation requires just a few clicks.

The platform automatically generates dynamic call conversations and WhatsApp messages. WIZ.AI Talkbot delivers these designed communications. The system delivers persuasive and emotionally-tuned messages based on proven practices.

These optimized customer engagements create more engaging conversational experiences. End users and customers benefit from improved interactions. The result drives better business outcomes.

Massive Scale Omnichannel Customer Outreach

WIZ.AI’s platform foundation enables TalkGPT to engage over 1 million customers in just 1 hour. This capability makes TalkGPT viable for large-scale customer growth efforts. Companies of any size can quickly engage customers through various channels.

The solution leads to timely customer interactions and improved ROI. TalkGPT’s accessibility stems from its entirely self-service process. Businesses can ideate, iterate, and implement customer engagement campaigns independently.

Revolutionary Mission: Enhanced AI Customer Engagement

“Technologies may evolve rapidly as we see with ChatGPT, but we focus on the same mission: offering businesses innovative ways to engage customers through AI. Our solutions enhance efficiency, drive growth, and deliver elevated customer experiences.”

— Jennifer Zhang, President and co-founder of WIZ.AI

“Now everyone can be their own CMO. TalkGPT unlocks new content ideas and channels to reach target customers,” Zhang adds.

Southeast Asia Market Impact and Results

Southeast Asia presents significant market potential for solutions like TalkGPT. Businesses actively seek more efficient and cost-effective customer engagement methods. WIZ.AI positions itself to further expand its regional reach and impact.

Versatile AI-Enabled Business Applications

TalkGPT offers numerous possibilities for businesses. Use cases range from promoting products and services to sending timely customer reminders. The solution adapts to various business needs and objectives.

Key Omnichannel Use Cases:

• Announce promotional campaigns and new product launches
• Send personalized and timely customer reminders
• Reduce missed payments and appointments
• Deliver secure one-time passcodes via phone or messages
• Execute targeted marketing initiatives across channels

The platform customizes delivery based on customer preferences. This personalization improves engagement rates and customer satisfaction. Businesses achieve better results through targeted communications.

Originally published on PRNewswire

Transform Your Customer Engagement Strategy

TalkGPT represents the future of customer engagement. This generative AI-enabled omnichannel solution combines cutting-edge technology with practical business applications. Companies can now implement sophisticated AI-powered communications without technical expertise.

Experience the power of ASEAN’s first ChatGPT-powered customer engagement platform. Transform your business communications and drive measurable growth with WIZ.AI’s innovative solution.