Ready to reinvent your customer engagement? your customers with WIZ Talkbots.
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Reach out to get more details about how WIZ.AI can reinvent your customer engagements. Or schedule a 30-minute personalized demo with our team
- Send us your contact information and a WIZ AI representative will follow up with you.
- We’ll discuss your customer engagement strategy and requirements and discuss how our solution can best fit your needs.
- We’ll present a demo that is customized for your unique business needs.
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Explore your business case and identify your needs
Define the scope of the Talkbot
Build intent database with real world case studies
Integrate WIZ with your existing systems
Internal testing and quality acceptance testing
Live launch with active monitoring
Regular maintenance and support!
Easy Setup and Implementation
We take care of everything
From business scoping, dialogue design, development, integration, migration, training and maintenance, we’re here to support you.
SwiftDeployment
In a matter of days
Up in days, no training data required. Get immediate access to our extensive language and intent database.
Regular Progress Report
Clear overviews
Receive regular updates from our team on the performance of your bot and recommended actions.
Within months of implemention, our clients are seeing the positive changes that WIZ AI Talkbots bring to their customer service and their business.
WIZ AI’s Talkbot has helped us increase our appointment show-up rate to above 95%, this is a 15% improvement from previous methods. Not only has this helped us save time, money and become more efficient, it has also improved our customer satisfaction (CSAT) score.
Dan Lee, Marketing Manager at Parkway Pantai
We have a large and diverse user demographic from different nationalities across Asia, each with their own language and accents. WIZ AI helped us automate our out-bound call center to help us with our overdue bill reminder. We have been able to engage with our user base faster and also increased our promise to pay rate by 10% from our previous method.
Singapore Telco Company with a Large Diverse User Base
Having WIZ AI automate our merchant outreach program greatly reduced expect costs and helped us improve our adoption rate to 45.5%, which is a 6.1% improvement versus human callers.
Leading E-Commerce Platform in ASEAN
WIZ.AI CX Designers are always helping us refine our strategy. There’s excellent two-way communication between us and the WIZ team. WIZ continually suggests how to improve the performance of the Talkbots and implementing the suggestions improves our results.
Ibu Fitriah Betan, Head of CX at Jagadiri Asuransi Tanpa Beban (PT Central Asia Financial)
Through the WIZ AI client dashboard, we were able to analyse the calls and categorise our customer’s responsiveness and ability to pay. This has helped us identify high value customers for us to follow up with closely.
Singapore Telco Company with a Large Diverse User Base
With WIZ AI, we were able to reach over 400 thousand merchants to inform them about our new campaign in a short amount of time. Traditional methods like e-mails had a low conversion rate, while call centers were costly to expand.
Leading E-Commerce Platform in ASEAN
Patients prefer the warm, authentic, human-like experience that WIZ AI’s Talkbot can deliver and feel more committed to attending the appointment after verbally confirming their attendance. The Talkbot is even able to provide proactive customer service through the call, assisting patients to reschedule or cancel appointments on the spot.
Parkway Pantai - one of Asia’s largest integrated private healthcare providers
