Technology and digitalization are changing the healthcare landscape, improving standards of care and delivering better patient outcomes. WIZ AI helps helps the healthcare industry connect with their patients at scale, boosting patient engagement, streamlining patient journeys and reducing healthcare professional’s workload.
Outbound lead generation of new marketing packages to customers in hospital database.
Help patients find information on procedures
Collect basic information from patients and guide patients through their patient pathway to direct to the right department.
Remind and confirm with patients on upcoming appointments. If needed, perform auto-rescheduling.
Call patients to remind them on medication taking, medical device reading taking etc.
Call to inform patient on dos & don’ts before scheduled surgery.
Call patients to check on well-being, symptoms, reaction from medication etc.
Inform patients on next steps, if required.
Call patients to inquire about, dietary habits, rehabilitative exercises and lifestyle habits, whether they have been following Doctor’s orders.
Perform pre-hospitalization or customer service quality surveys through tele-conversation is fast and convenient.
Meet evolving busines needs and customer expectations without the huge price tag. WIZ Talkbots allow you to scale your customer support capacity almost immediately without the need to hire, train and monitor additional staff or compromise on quality or response times.
Understands what your customer is saying without relying on keywords.
Each Talkbot is handcrafted to your unique situation. Your customers won’t be able to tell the difference between a Talkbot and a human.
It understands when a human touch is needed and facilitates a seamless transfer. Ensuring a smooth customer experience.
WIZ Talkbots accurately recognize and log customer intent from unstructured call data.Our client dashboard gives you access to deep real-time insights into customer communications.React quickly to sudden issues, identify gaps in customer experience and more.
Keeping your customer data safe is as important to us as it is to you.
Our platform is designed with unmatched enterprise-grade security that protects you and your customer.