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  • Home
  • Product
    • Capabilities
    • Technology
  • Industry Solutions
    • Telecommunication
    • Banking & Finance
    • Insurance
    • Healthcare
    • E-Commerce
  • About Us
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Schedule a Demo

Healthcare

Automate calls to patients to check on their well-being, symptoms, reaction from medication and much more.

Schedule a Demo

WIZ Solutions for the Healthcare Industry

Technology and digitalization are changing the healthcare landscape, improving standards of care and delivering better patient outcomes. WIZ AI helps the healthcare industry connect with their patients at scale, boosting patient engagement, streamlining patient journeys and reducing healthcare professional’s workload.

40 %

Appointment show up rate

40 %

Cost savings from no show reduction

50 %

Customer satisfaction rating

0 %

Savings on headcount increase

WIZ Talkbot Solutions For The Entire Customer Journey

Customer Outreach

TELE-SALES / LEAD GEN

Medical Promotion

Outbound lead generation of new marketing packages to customers in hospital database.

FAQs

Frequently Asked Questions

Help patients find information on procedures

  • Necessary documents
  • Cost
  • How much is covered by insurance
  • Business hours

Tier 1 Patient Care

Onboarding

Collect basic information from patients and guide patients through their patient pathway to direct to the right department.

Customer Care

APPOINTMENT SCHEDULER

Confirmation / Rescheduling

Remind and confirm with patients on upcoming appointments. If needed, perform auto-rescheduling.

AUTO REMINDER

Medication Taking / Measure

Call patients to remind them on medication taking, medical device reading taking etc.

EDUCATION

Pre-Surgery, Announcements

Call to inform patient on dos & don’ts before scheduled surgery.

Customer Retention

DYNAMIC MONITORING

Post-Checkup

Call patients to check on well-being, symptoms, reaction from medication etc.

Inform patients on next steps, if required.

INTERACTIVE FOLLOW-UP

Rehabilitative Treatment

Call patients to inquire about, dietary habits, rehabilitative exercises and lifestyle habits, whether they have been following Doctor’s orders.

INTERACTIVE FEEDBACK

Free-flowing Conversation Questionnaires

Perform pre-hospitalization or customer service quality surveys through tele-conversation is fast and convenient.

WIZ Talkbots Are Customizable To Your Specific Needs

Connect With One Of Our Experts Today!

Always there for your patients when they need you!

Meet evolving busines needs and customer expectations without the huge price tag. WIZ Talkbots allow you to scale your customer support capacity almost immediately without the need to hire, train and monitor additional staff or compromise on quality or response times.

Listens like a human

Supports ASEAN Languages

Understands what your customer is saying without relying on keywords.

Speaks like a local

Realistic Conversational Experiences

Each Talkbot is handcrafted to your unique situation. Your customers won’t be able to tell the difference between a Talkbot and a human.

Logs like a bot

Smart Handovers to Human Agents

It understands when a human touch is needed and facilitates a seamless transfer. Ensuring a smooth customer experience.

WIZ Talkbot Capabilities

Unlocking deep customer data

WIZ Talkbots accurately recognize and log customer intent from unstructured call data. Our client dashboard gives you access to deep real-time insights into customer communications. React quickly to sudden issues, identify gaps in customer experience and more.

Integrated Marketing

Accurate Business Insights

Customer Segmentation

Real-Time Decisions

Market Sentiment Analysis

Planning & Forecasting

Security & Privacy is our number 1 priority

Keeping your customer data safe is as important to us as it is to you.
Our platform is designed with unmatched enterprise-grade security that protects you and your customer.

Our security team is actively involved in design for all major projects.

WIZ solutions can be deployed in your cloud or on premises.

We perform regular security scans and audits.

Wiz Security & Privacy

Increase Customer Satisfaction Now

While heightening productivity, lowering costs, and accelerating growth. (It's a win-win!)

Schedule a Demo

Product

  • Capabilities
  • Technology

Industry Solutions

  • Telecommunication
  • Banking & Finance
  • Insurance
  • Healthcare
  • E-commerce

About Us

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  • Terms & Conditions

Resources

  • How To Design A Talkbot
  • The Rise Of Conversational AI In Customer Service
  • Understanding Asia – Natural Language Processing in AI

Countries

  • Singapore
  • Indonesia
  • Philippines
  • China

Email

  • marketing@wiz.ai
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