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Why WIZ.AI

WIZ is at the forefront of providing cutting-edge conversational AI solutions in the Southeast Asian region. Our journey towards success is fueled by a team of dedicated and collaborative individuals, all driven by the pursuit of excellence. At WIZ, we are united by our commitment to ensuring customer success through “fight on!” spirits and a fervent passion for hacking challenges. Having earned the trust of 300 clients spanning across 17 countries, WIZ.AI not only guides organizations in shaping their AI strategy but also elevates their AI readiness. Our robust patent portfolio in Generative AI and Conversational AI positions WIZ.AI as a recognized leader in innovation and technology, acknowledged by esteemed media outlets and institutions. Joining WIZ means becoming part of a community that values the opportunity to collaborate with leading AI experts. Our global team of professionals is empowered to seek innovative solutions and address business challenges with grace. In our dynamic environment, characterized by a fast-paced culture, you will be constantly motivated to learn and strive for excellence. WIZ.AI encourages a proactive approach to personal and professional growth, pushing you to achieve your highest potential. Joining WIZ.AI, exploring the journey to be the unicorn !!

Join Us at WIZ.AI | Generative AI Solutions for Business Growth

Our Value

Customer Success

Our customer’s success is our success. We will align with our customer’s company strategy and business success to ensure that our client champion is elevated from their partnership with us.

Result Driven & Data Driven

Data is our true north, that we use to set goals, make decisions and reward results. At WIZ.AI, we take ownership of our work and drive towards the best outcomes for the company.

Hack

When we look at any situation, we will always look to solve problems with the most direct and graceful route, increasing efficiency and productivity for WIZ.AI and our clients.

When faced with a challenge, we never ask “Why me?” but “How can I?”. We will work together as a team, to focus on how to solve the problem, and will never give up until we are successful!

Fight on!

We strongly believe in putting out egos away and practicing open and straightforward communication, to try to understand and listen before we talk.

Communication

Our Values

Customer Success

Our customer’s success is our success. We will align with our customer’s company strategy and business success to ensure that our client champion is elevated from their partnership with us.

Result Driven & Data Driven

Data is our true north, that we use to set goals, make decisions and reward results. At WIZ.AI, we take ownership of our work and drive towards the best outcomes for the company.

Hack

When we look at any situation, we will always look to solve problems with the most direct and graceful route, increasing efficiency and productivity for WIZ.AI and our clients.

Fight On!

When faced with a challenge, we never ask “Why me?” but “How can I?”. We will work together as a team, to focus on how to solve the problem, and will never give up until we are successful!

Communication

We strongly believe in putting out egos away and practicing open and straightforward communication, to try to understand and listen before we talk.

Open Roles

Sales Manager

Full-Time

Sales Manager

Full-Time

Job Description

We are seeking an experienced sales leader to drive our SaaS AI Solutions business in Thailand. This role involves leading and motivating a sales team, devising effective sales strategies, and achieving outstanding results by staying updated on market trends and competitors.

In your first year, you can expect to:

Sales Hunter:

  • Independent sales hunter with a can do attitude.
  • Individual contributor role where you hunt, farm and drive from scratch to finish on win sales closure.

Proven Track Record:

  • Thrive in a fast-paced environment with a proven sales track record in the high-tech industry/AI/SaaS industry
  • Excellent in building and managing sales pipelines for market expansion.

Thought Leadership and Brand Building:

  • Provide thought leadership to address customer pain points, enhancing the company’s brand profile.
  • Aim for incremental conversion on contractual wins through strategic problem-solving.

Cross-Functional Collaboration:

  • Collaborate with cross-functional teams, including Pre Sales, Engineering, Product, and Delivery, to ensure seamless communication.
  • Keep internal stakeholders updated on the development of sales pipelines.

Administrative Responsibilities:

  • Timely completion of sales updates and other required reports to ensure administrative efficiency.

Public Speaking and Networking:

  • Participate in online/offline events, trade shows, and marketing roadshows.
  • Build and expand networks with the objective of acquiring marketing qualified leads.

Qualifications and Skills Requirement

To be successful in this role, you should possess:

  • Minimum 5 years B2B Hunter Sales experience
  • Enthusiasm for partner engagement, relevant experience in Tech/AI/SaaS industry is a plus
  • Good attention to detail
  • Ability to manage both internal (local and regional) and external stakeholders
  • Self-motivated, pro-active and able to work under pressure whilst delivering on multiple ongoing projects
  • Excellent verbal and written communication skills in English and any other added language will be a bonus

We welcome you to send in your CV to hr@wiz.ai to apply.

Legal Counsel

Full-Time

Legal Counsel

Full-Time

Job Description

In your first year, you can expect to:

Contract Management:

• Draft, review, and negotiate a wide range of contracts, including customer agreements, vendor contracts, partnership agreements, and employment contracts.

• Ensure that all contracts are in compliance with legal requirements and aligned with the company’s goals and policies.

Regulatory Compliance:

• Stay up-to-date with relevant laws, regulations, and industry standards pertaining to voice AI technology, data privacy, and intellectual property.

• Develop and implement compliance strategies to ensure the company operates within legal boundaries.

Intellectual Property:

• Manage and protect the company’s intellectual property assets, including patents, trademarks, and copyrights.

• Conduct IP due diligence for partnerships, acquisitions, and licensing agreements.

Litigation Management:

• Collaborate with external legal counsel when necessary to handle legal disputes and litigation.

• Assist in developing strategies to resolve disputes in a cost-effective and efficient manner.

Data Privacy and Security:

• Advise on data privacy and security matters.

• Work closely with the Data Protection Officer to ensure data protection policies and practices are upheld.

Corporate Governance:

• Assist in corporate governance matters, such as board meetings, shareholder agreements, and corporate record-keeping.

Risk Assessment:

• Identify legal risks and provide recommendations to mitigate them.

• Develop risk management strategies in collaboration with other departments.

Training and Education:

• Provide legal training and guidance to internal teams to raise awareness of legal issues and compliance requirements.

Qualifications and Skills Requirement

To be successful in this role, you should possess:

  • Degree from an accredited law school.
  • Minimum of 5 years of relevant legal experience, preferably in SaaS industry with a focus on technology, AI, or startup environments.
  • Strong business acumen with knowledge of contract law, intellectual property, data privacy, and regulatory compliance.
  • Proactive team player with a can do attitude.
  • 10%-20% travel may be required on-site in supporting the commercial team on contract negotiation with clients / partners.
  • Demonstrate high EQ with eloquent negotiation, communication, and legal research skills.
  • Ability to work independently and collaboratively in a fast-paced and dynamic startup environment.

We welcome you to send in your CV to hr@wiz.ai to apply.

HR Manager

Full-Time

HR Manager

Full-Time

Job Description

Reporting to the Regional HR Director, you’ll be at the forefront of HR innovation, shaping the way we nurture our talent and drive organizational success. You will be responsible for managing the full spectrum of HR Projects, from talent management & retention to employee engagement and development, to payroll and benefits administration. You will also coordinate and cooperate with our offices in other regions and ensure alignment of HR policies and procedures across the company.

In your first year, you can expect to:

  • Partner and work closely with team leaders for resource planning and provide guidance on training, remuneration, incentive, and team effectiveness initiatives.
  • Review and set up HR policies and procedures, handbooks, and systems to standardize recruitment, compensation, welfare, and performance appraisal processes
  • Manage and process daily HR tasks such as handling the on-boarding process, applying work passes for foreign employees, processing payroll, submitting regulatory reports to various government agencies, and handling employee medical and insurance claims etc.
  • Handle daily administrative tasks, coordinate the internal departments and third-party service providers, including accounting, finance, PR, government affairs and etc.

Qualifications and Skills Requirement

To be successful in this role, you should possess:

  • Bachelor’s degree in human resources or a related field
  • 6+ years of experience in HR, with a focus on startups
  • Strong interpersonal & communication skills
  • Proficient in payroll (50 HC)
  • Ability to work under pressure and meet deadlines
  • Proficient in English & Mandarin to communicate with our global offices
  • Self-driven, accountable & possess initiative

If you are a highly motivated and experienced HR professional with a passion for startups, we encourage you to apply!

We welcome you to send in your CV to hr@wiz.ai to apply.

GTM

Full-Time

GTM

Full-Time

Job Description

You will play a crucial role in ensuring that the company’s products or services reach the right audience, generate demand, and achieve sales objectives. You are a strategic thinker who understands market dynamics and is skilled at translating market insights into actionable plans that drive business growth.

In your first year, you can expect to:

  • Conducting market research to understand customer needs, preferences, and trends. This involves analyzing market data, customer feedback, and competitive intelligence.
  • Developing a comprehensive go-to-market strategy that includes pricing, distribution, promotion, and sales strategies.
  • Managing the launch of new products or services, including creating launch plans, coordinating with cross-functional teams, and ensuring all aspects of the launch are executed effectively.
  • Identifying and managing distribution channels, partners, and sales channels to reach the target market efficiently. This may involve establishing partnerships, negotiating contracts, and managing channel relationships.
  • Measuring and analyzing the success of the go-to-market strategy by monitoring key performance indicators (KPIs) such as sales revenue, market share, customer acquisition, and customer satisfaction.
  • Gathering and analyzing customer feedback to make improvements to the product or service and refine the go-to-market strategy.
  • Continuously monitoring competitors and market dynamics to adjust the go-to-market strategy as needed to stay competitive.

Qualifications and Skills Requirement

To be successful in this role, you should possess:

  • Bachelor’s degree in business, marketing, or related field; master’s degree preferred.
  • Several years in marketing, sales, or product management, with leadership experience. High-tech industry experience preferred.
  • Strong understanding of industry and tech trends.
  • Ability to develop strategic go-to-market plans and adapt to market changes.
  • Proficiency in marketing principles, sales techniques, and various channels.
  • Excellent communication skills for strategy conveyance and collaboration.
  • Proficient in market data analysis for informed decisions.
  • Customer-centric approach for tailored strategies.
  • Flexibility to adjust strategies as market conditions evolve.
  • Strong project management skills for effective launches.
  • Goal-oriented mindset focused on sales and revenue.
  • Collaborative attitude with cross-functional teams.

We welcome you to send in your CV to hr@wiz.ai to apply.

Customer Experience Designer

Full-Time

Customer Experience Designer

Full-Time

Job Description

You will play a crucial role in ensuring that the company’s products or services reach the right audience, generate demand, and achieve sales objectives. You are a strategic thinker who understands market dynamics and is skilled at translating market insights into actionable plans that drive business growth.

In your first year, you can expect to:

  • Understand customer business requirements and co-work with project teams to deliver scenario specific Talkbot solutions using WIZ AI Talkbot Platform and deliver projects timely.
  • Create the test suite and verify the AI conversation on WIZ talkbot platform, manage and validate the corpus, complete the exploratory test, coordinate the customer team to complete the pilot run.
  • Monitor and maintain the AI conversation experience, managing user feedback issues and find the root cause.
  • Develop and build database of industry specific conversation scripts from project implemented. Constantly refine and enrich conversational script content and improve Artificial Intelligence intelligent conversational capabilities.

Qualifications and Skills Requirement

To be successful in this role, you should possess:

  • 3 years of experience in Project Management or PMO
  • OR 2 years of experience in QA/QC/UAT or software testing (manual or automation)
  • Excellent English. Proficiency in Mandarin is big plus.
  • Leadership qualities and experience, has experience handling team

We welcome you to send in your CV to hr@wiz.ai to apply.

Country Head of Sales

Country Head of Sales

Job Description

We are seeking an experienced sales leader to drive our SaaS AI Solutions business in Thailand. This role involves leading and motivating a sales team, devising effective sales strategies, and achieving outstanding results by staying updated on market trends and competitors.

In your first year, you can expect to:

Sales Team Leadership:

Coach and guide the sales team, ensuring they meet or exceed sales forecasts and targets.

Market Expansion:

Explore new sectors and segments within Indonesia’s SME and large Enterprise market.

Foster strong relationships with new and existing customers and resellers.

Pipeline Management:

Create and maintain a robust sales opportunity pipeline, consistently driving month-on-month growth.

Customized Sales Approach:

Conduct thorough research on prospects and tailor sales collateral and proposals to align with their needs.

Cross-Functional Collaboration:

Collaborate with cross-functional teams in voice experience, technology, and R&D to provide comprehensive solutions and close sales deals.

Qualifications and Skills Requirement

To be successful in this role, you should possess:

  • A minimum university degree from a recognized institution.
  • A minimum of 15 years sales experience, with at least 3+ years in the enterprise SaaS space
  • Result oriented, successful experience driving fast growth for SaaS business.
  • Good track record of leading a sales team
  • Fluent in communicating the technology and value proposition of our conversational AI platform to customers and partners at various levels of their organization.
  • Strong business acumen to identify and seize opportunities with prospects and existing customers. Self-motivated, proactive, and able to work under pressure while managing multiple ongoing projects.
  • High level of meticulousness and responsibility

 

We welcome you to send in your CV to hr@wiz.ai to apply.