AI Partnership: WIZ.AI and Smartfren Transform Customer Experience

Strategic AI Partnership Leads Digital Transformation in Indonesia

Through this partnership agreement, WIZ.AI’s conversational AI capabilities will combine with Smartfren for Business’s extensive telecom network. Consequently, this collaboration will improve consumer interactions across sectors in Indonesia. Moreover, the partnership represents Indonesia’s commitment to digital innovation.

“Our partnership with Smartfren highlights the great potential of combining expertise,” said Clara Lim, WIZ.AI’s Managing Director. “We are aligned with our vision for the future. Therefore, I am excited to see how our combined efforts will push boundaries and drive innovation.”

Enterprise AI Solutions Drive Business Growth

As Indonesia’s digital economy continues to grow, this partnership represents a major step forward. Subsequently, businesses will enhance capabilities and improve customer service through artificial intelligence. Meanwhile, the collaboration strengthens enterprise-ready AI adoption across Indonesian organizations.

“With WIZ.AI’s technology and our infrastructure, we deliver innovative AI solutions,” emphasized Tony Wijaya, Chief of Enterprise Business at Smartfren for Business. “Our partnership enables relevant solutions across industries. Furthermore, we optimize operational efficiency for long-term corporate success.”

AI Partnership Benefits for Indonesian Enterprises

This strategic AI partnership enables seamless customer contact and operational efficiency. Additionally, enterprises can transform conventional methods to remain competitive. Moreover, advanced AI technology applications help businesses adapt to rapid digitization.

About the AI Partnership

Smartfren for Business: Leading ICT Solutions Provider

Smartfren for Business is Indonesia’s leading ICT company providing enterprise solutions. The company offers comprehensive product portfolios from core telco services to ICT solutions. Additionally, they provide new technologies including IoT and digital apps. Furthermore, Smartfren maintains partnerships with Cisco, HP Enterprise, Fortinet, Huawei, Zoom, and Polycom.

WIZ.AI: Enterprise-Grade Conversational AI Solutions

WIZ.AI provides enterprise-grade conversational AI solutions to enhance customer experience. Currently, the company serves over 300 clients across 17 countries. Moreover, WIZ.AI’s AI Agents provide human-like engagement for customer interactions at scale.

The company’s solutions span multiple industries including Banking, Finance, Telco, Healthcare, E-Commerce, and FMCG. Therefore, WIZ.AI provides comprehensive solutions for customer growth, support, collection, and contact center insights.

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