Enterprise AI Partner: ePLDT and WIZ.AI Drive Business Transformation

Philippine businesses need a trusted AI Partner to navigate today’s digital transformation. ePLDT, the ICT subsidiary of PLDT, and WIZ.AI deliver this partnership through hyper-localized conversational AI solutions. This results in strategic advantages for organizations when they choose the right Enterprise AI Partner to transform how they operate and compete.

The AI revolution demands immediate action. Companies must embrace artificial intelligence strategically. ePLDT brings 25 years of experience as a trusted digital transformation partner for Philippines enterprises while WIZ.AI provides cutting-edge Voice Agent technology. Together, they deliver infrastructure excellence and specialized AI capabilities for success.

Why Choose an Enterprise AI Partner for Business Growth

ChatGPT reached 100 million users in just two months, while Netflix took three to five years for the same milestone. This explosive adoption shows AI’s unprecedented value and Philippine enterprises recognize this opportunity.

An effective AI Partner combines infrastructure with innovation. With ePLDT providing a robust, secure foundation and WIZ.AI delivering specialized Voice Agent solutions, this partnership transforms customer interactions and operational efficiency.

AI Partner Benefits Modern Enterprises

Research reveals surprising employee attitudes toward AI. At least 78% of those in the Asia-Pacific region want to delegate work to AI Partners. Seeking productivity boosts, not job replacement, they are looking forward to smart partnership strategies that enhance human capabilities.

Employees already use AI for multiple purposes

• Finding information quickly
• Answering complex queries
• Summarizing lengthy meetings
• Supporting creative work
• Planning daily activities efficiently

Leadership Priorities

Leaders want transformation, not workforce reduction. The right Enterprise AI Partner delivers three key outcomes:

Increasing Employee Productivity Through AI Partners

WIZ.AI Voice Agents handle thousands of customer interactions simultaneously, allowing human teams focus on high-value engagements. With ePLDT’s infrastructure ensuring seamless deployment, organizations can benefits from increase in productivity levels.

Enhancing Employee Well-being

AI eliminates tedious, repetitive work that causes burnout. This way, employees engage in more fulfilling activities. As workplace satisfaction improves, retention rates increase. In short, your AI Partner creates better work environments.

Eliminating Low-Value Activities

Every organization has workflows that consume disproportionate time. VoiceAI systems handle these activities seamlessly so that human capital can focus on creativity and complex problem-solving.

Three Essential Conversations

ePLDT identifies three critical dialogues for transformation. The right AI Partner addresses all three comprehensively:

Secure by Design Enterprise AI Solutions

Modern threats demand AI-powered defense systems. ePLDT brings cybersecurity architecture expertise and WIZ.AI Voice Agent platforms include enterprise-grade encryption. This means security never gets compromised during transformation.

Infrastructure Modernization for AI Partners

AI implementation requires robust technical foundations. ePLDT provides multi-cloud management capabilities and ensure reliable infrastructure through its data centre subsidiary, VITRO Inc., which operates the Philippines’ first AI-ready hyper-scale data centre.

Accelerating Returns with Your AI Partner

Success begins with understanding specific challenges. ePLDT and WIZ.AI develop solutions that address real needs and practical implementation that focuses on tangible benefits.

Enterprise AI Partner Assessment Framework

ePLDT offers comprehensive assessments across three dimensions. These evaluations help organizations understand their AI readiness:

Security Posture Assessment

Voice Agent solutions require robust security frameworks. This evaluation identifies current positions and examines cybersecurity maturity levels. Meanwhile, roadmaps establish secure-by-design architecture.

Cloud Health Assessment

Infrastructure readiness determines AI success. Your AI Partner ensures infrastructure alignment through an assessment that evaluates current workloads. Optimization opportunities become clear as cost efficiencies emerge.

Data Posture Assessment

AI effectiveness depends on data quality and accessibility. This assessment examines current data organization and evaluates governance frameworks.

Real-World Impact

The ePLDT-WIZ.AI partnership delivers measurable results across Philippine enterprises:

Customer Service Transformation

Organizations deploying WIZ.AI Voice Agents on ePLDT infrastructure have their routine inquiries handled 24/7. Wait times reduce significantly. Customer satisfaction improves while human agents focus on complex issues requiring empathy.

Operational Efficiency Gains

Your AI Partner enables transformation by automating up to 50% of routine workloads. It results in productivity improvements as teams focus on growth and innovation.

Scalable Growth Solutions

Combined infrastructure and AI solutions scale seamlessly. Quality remains consistent across expansion. Whether handling hundreds or thousands of interactions, performance maintains excellence.

Your AI Partnership Journey Begins Now

The AI revolution moves faster than any technological shift in history. Philippine enterprises need trusted partners. ePLDT brings 25 years of infrastructure excellence. WIZ.AI provides cutting-edge AI innovation.

Transformation begins with conversation about specific business challenges. Comprehensive assessments provide clarity on readiness. Implementation proceeds through expert partnership. Success focuses on core competencies: growth and innovation.

The tools exist today. Platforms have matured. Use cases deliver proven results. Organizations achieve transformation through the right AI Partner. What’s required now is the decision to begin.