Jakarta, Indonesia, October 1, 2024 – WIZ.AI, a leader in enterprise AI solutions across Southeast Asia, has partnered with Smartfren for Business, a top enterprise ICT provider in Indonesia. This partnership will transform customer experience and help businesses accelerate digital growth by applying cutting-edge AI technology.
Advancing Indonesia’s Digital Economy with Enterprise AI Solutions
WIZ.AI’s conversational AI will work alongside Smartfren’s telecom network to deliver AI solutions that create smarter, faster, and more human-like customer interactions.
“Our partnership with Smartfren opens new opportunities to deliver efficient and scalable AI services,” said Clara Lim, Managing Director at WIZ.AI. “Together, we aim to push innovation, add value, and enhance customer experience for businesses across Indonesia.”
This move supports the rapid growth of Indonesia’s digital economy. It empowers organizations to improve service quality, streamline operations, and stay ahead in the digital race using enterprise AI solutions.
AI-Powered Agents for Better Customer Engagement
“With WIZ.AI’s technology and our infrastructure, we can now offer innovative AI solutions to a wider range of industries,” said Tony Wijaya, Chief of Enterprise Business at Smartfren for Business.
The partnership will bring AI-powered agents into more Indonesian enterprises. These solutions will help optimize call centers, improve customer satisfaction, and support long-term business growth. By applying AI solutions, companies can modernize traditional customer contact and remain competitive.
About Smartfren for Business
Smartfren for Business is a trusted ICT partner in Indonesia. It offers telecom, ICT, IoT, and digital application services. The company partners with Cisco, HP Enterprise, and Fortinet, supporting both large enterprises and SMEs.
Source: Smartfren for Business
About WIZ.AI
WIZ.AI provides enterprise-grade conversational AI solutions that drive customer engagement, enhance operational efficiency, and deliver measurable ROI. With 300 clients across 17 countries, over 300 clients across 17 countries, WIZ.AI’s AI agents support industries such as Banking and Finance, Telco, Healthcare, E-Commerce, and FMCG. Solutions include customer acquisition, customer service, debt collection, contact center analytics, and AI order taking.
