WIZ.AI Extends Regional Dominance with New Office in Malaysia

Kuala Lumpur, Malaysia, 10 September 2024 – WIZ.AI, a pioneer in enterprise generative and conversational AI solutions, has formally inaugurated Malaysia as its most recent regional office location, representing a significant development in the company’s Southeast Asian expansion story.

With operations already established in other nations within the region, namely in Singapore, Indonesia, Thailand, and the Philippines, the expansion into Malaysia is a significant milestone in the organization’s goal to increase its footprint in Southeast Asia.

A Strategic Hub for Regional Growth

Malaysia is ideal for WIZ.AI to thrive, offering one of Southeast Asia’s fastest-growing digital economies and a flourishing business environment that promotes innovation and digital transformation.

The extensive government initiatives aimed at bolstering the business climate in the nation provide enterprises with ample opportunity to implement AI and enhance their digital economy, and WIZ.AI will be able to contribute towards Malaysia’s steadily expanding market and assist local enterprises in AI adoption.

Supporting Southeast Asia’s Digital Transformation

WIZ.AI’s launch into Malaysia is part of the organization’s larger ambition to help firms in the region transform digitally. WIZ.AI is on a mission to empower organizations with AI to improve customer interactions, by providing their enterprise-grade generative AI– and conversational AI-powered solution known as Talkbot.

“We recognized the need for truly human-like AI that can communicate in Southeast Asian languages, dialects, and accents, which aren’t considered mainstream in the market,” says Jennifer Zhang, CEO & Co-Founder of WIZ.AI.

WIZ.AI will now be better positioned to engage directly with Malaysian enterprises, delivering localized solutions that address the market’s specific demands. The move demonstrates WIZ.AI’s commitment to ASEAN-focused innovation, as it continues to assist businesses in using AI to be competitive in a fast changing AI revolution.

About WIZ.AI

WIZ.AI provides enterprise-grade conversational AI solutions to enhance customer experience and increase operational efficiency. WIZ.AI’s AI Agents provide human-like engagement to facilitate customer interactions at scale, enabling businesses worldwide to connect with their customers and provide exceptional customer service and strong business ROI.

Currently, WIZ.AI caters to over 300 clients across 17 countries. WIZ.AI’s solutions span industries including Banking and Finance, Telco, Healthcare, E-Commerce, and FMCG, providing solutions for customer growth, customer support, collection, contact center insights, and order taking. Read more.