JAGADIRI achieves 5.3x higher cost efficiency with WIZ Talkbots
JAGADIRI works to protect the aspirations of its many Indonesian customers under the umbrella of PT Central Asia Financial (CAF). JAGADIRI provides life insurance, accident, and health insurance through digital marketing, telemarketing, and direct marketing channels. “The thing with insurance is that it’s not like banking,” began Ibu Fitriah Betan, Head of Customer Experience at […]
Link Net doubles its customer outreach with WIZ Talkbots
Link Net has been providing Indonesians with internet connectivity and home entertainment for over 20 years under the First Media, i-solution, and Link Net brands. It currently serves 2.8 million homes across 23 cities in Indonesia. Keeping track of all those accounts – especially when they fall past due – is a whole operation in itself. “Previously, […]