Customer Service

Enhance customer service with Smart Inbound Agents

Offers 24/7 quick and accurate customer service to enhance customer support and customer satisfaction.

Human-Like Inbound AI Agents to Improve Customer Service

Higher Customer Satisfaction and Issue Resolution Rates

Reduce wait times and improve phone interactions with smart guidance and precise intent recognition technology

Establish a unified hub for inbound issue resolution with voicebots and chatbots

Enhance customer engagement with LLM-powered inbound for FAQs, without any system integration

Streamline & Resolve the Common Requests​

Smart Guidance

Transform customer service efficiency by automating the dispatch process to eradicate wait times and skillfully triaging service requests, thus prioritizing and routing needs seamlessly within your current technology ecosystem, saving valuable agent time.

Verification and Data Collection

Leverage dynamic questioning tailored to each customer’s business scenario for automated identity verification, seamlessly integrating with phone and social media channels to efficiently gather.

Account and Order Management

Enhance customer satisfaction with our automated solution that streamlines account and order management, from effortless password resets to efficient returns processing.

Frequently-Asked Questions (FAQ)

Effortlessly automate responses to FAQ, streamlining support and enhancing user satisfaction. It allows agents to focus on more valuable parts of the conversation.

Appointment and Scheduling

Streamline the appointment and scheduling process, giving customers the convenience to effortlessly manage their bookings with your business at any time, ensuring 24/7 accessibility for creating, altering, confirming, or cancelling appointments.

Take the First Step in Your Generative AI Journey

Reach out to our team of experts to discover how WIZ.AI’s pioneering Generative-AI platforms will fuel your business growth.