Applying Retrieval Augmented Generation (RAG) in Enterprise Search: First-Hand Insights

In the fast-paced world of business operations, having swift access to accurate and relevant data is a pivotal advantage. As such, enterprise search solutions have emerged as indispensable tools that facilitate the streamlined retrieval of data from diverse sources, whether internal databases or externally facing applications and websites. Today, the advancement of generative AI, especially […]

Tokio Marine Partners WIZ.AI to Automate Customer Service Via “Conversational AI Talkbot”

JAKARTA, Indonesia, Nov. 18, 2021 /PRNewswire/ — In its recent regional digitalisation transformation initiative, PT Asuransi Tokio Marine Indonesia (“TMI”) partnered with WIZ.AI, the ASEAN Voice AI leader, to launch its conversational voice AI Talkbot. As one of the largest general insurers in Indonesia, TMI has a strong commitment to put customer satisfaction as main […]

Four startups win inaugural Microsoft Emerge X pitch competition in APAC

The Emerge X Program sits within Microsoft’s Highway to a 100 Unicorns initiative, which discovers and nurtures high potential technology startups & grows the ecosystem in emerging markets across APAC   SINGAPORE, 7 December 2020 – Four startups from Vietnam, Philippines, Sri Lanka and Singapore are winners at Microsoft’s inaugural Emerge X Regional Pitching Competition […]

Carro Develops Southeast Asia’s First AI-Driven Customer Service Voicebot To Turbocharge Digitalisation Of Auto Industry

SINGAPORE, 25 February 2021 – Carro, Southeast Asia’s largest automotive marketplace, continues to enhance its digital infrastructure and capabilities to lead the transformation of Southeast Asia’s automotive industry for the benefit of car owners. The company has developed an automotive Talkbots module powered by WIZ A.I. to hyper-personalise Carro’s engagements with customers who are looking […]