Generative-AI Trends in Customer Service and Support to Watch Out in 2024
In 2024, Generative AI will drastically change how businesses work, make choices, and interact with their audiences. In a recent report, Gartner predicted that 80% of customer service and support organizations will be applying generative AI technology to improve the customer service experience. In today’s fast-paced business landscape, customer service has become a cornerstone of […]
The Power and Potential of AI Agents in Modern Industries
In today’s rapidly evolving digital landscape, AI agents are the game changers. Simple yet powerful, these agents have grown from rudimentary scripts into intelligent systems that are shaping how industries operate. Imagine a tool that not only follows commands but also thinks and decides, morphing from basic code to a brain-like entity. This is the […]
Navigating 2023: WIZ.AI’s Year as a Generative AI Leader in Southeast Asia
The tech landscape is evolving at an unprecedented pace, and at the heart of this transformation is the synergy between conversational AI and generative AI. In 2023, WIZ.AI emerged as a vanguard in the generative AI industry, committed to bringing a series of breakthroughs and innovations that align with our mission to accelerate business growth […]