WIZ.AI Opens New Bangkok Office

Bangkok, 02 March 2023 – WIZ.AI officially opened its new Bangkok office in early March 2023, bringing advanced WIZ Talkbot for Customer Engagement solutions to Thai businesses. The ribbon-cutting ceremony featured WIZ Chief Sales Officer KC Wee and WIZ Thailand Country Manager Tony Wang Xintian.

WIZ Talkbot for Customer Engagement: Achieving Excellence in Thai Language Support

“This is an exciting time for WIZ,” Wang shares. “Thailand has always been a key market for the company.”

The Bangkok office opening demonstrates WIZ’s commitment to being where customers are. The local team achieved 90% accuracy in WIZ Talkbot for Customer Engagement capabilities for Thai language. This includes precise pronunciation of customer names.

Strategic Industry Partnerships

WIZ already partners with key players across multiple industries in Thailand:

• Banking
• Fintech
• Telecommunications
• E-commerce

Thai businesses use WIZ Talkbot to reach more customers through automated calls. The system integrates local nuances including Northern Thailand and Southern Thailand accents into call scripts.

Future Growth and Expansion of WIZ Talkbot for Customer Engagement

“We look forward to helping even more local businesses grow in the coming months,” Wang adds. “Our presence in this market makes us available to many more companies.”

Companies can now try and experience the benefits of having WIZ Talkbots manage their customer engagement activities. Thai businesses curious about WIZ.AI solutions can reach out through the online contact form.

About WIZ.AI

WIZ.AI is a global leading conversational voice AI technology innovator. The company revolutionizes traditional B2C communication. Its solutions enable businesses to deliver hyper-personalized, omnichannel customer engagement at scale.

WIZ.AI serves over 200 clients. Many are Fortune 500 companies from various industries including Banking, Insurance, Fintech, Telecommunications, E-commerce, Healthcare and Government.

Technology Features of WIZ Talkbot for Customer Engagement

WIZ.AI’s intelligent Voice solution, the Talkbot, leverages highly customizable AI technology. It delivers more than one hundred million automated customer interactions every hour.

Key capabilities include:

• 95% of users cannot tell they are engaging with a machine
• Self-learning extended dialogue management
• Speech pattern recognition technology
• Text-to-speech voice customization
• Communication in over 9 countries’ local languages

Multilingual Support

The Talkbot’s language capabilities include English, Bahasa Indonesia, Malay, Mandarin, Thai, Tagalog, and Vietnamese. It also supports Singlish and informal forms like Taglish.

The platform empowers data-driven customer engagement through analytics capabilities. It transforms unstructured voice data into rich, structured data. Clients can map personalized customer journeys and identify common pain points.

Ready to Transform Your Customer Engagement?

Discover how WIZ Talkbot can revolutionize your business communication and customer service operations.