10 ways WIZ Talkbots increase call center efficiency
Call center’s efficiency is strongly tied with its capability and cost. Most enterprises struggle to stay flexible and be able to maintain a consistent high-quality service due to the volatile nature of contact center. Fortunately, WIZ AI offers the cutting-edge solution to break the industry bottlenecks and provide solutions to deal with changes in demand, high […]
Fintech: Utilizing AI to assist the growth of Peer-to-peer Lending
Fintech peer-to-peer lending (also known as p2p or p2pl) is all the hype in Southeast Asia right now. The region is populated by more than 650 million people, who mostly do not have access to proper banking or financial services, making peer-to-peer lending a welcomed financial safety net, especially in countries such as Indonesia, Singapore, […]
What Is The Artificial Intelligence Revolution And Why Does It Matter To Your Business?
Artificial Intelligence or AI is the technology behind the fourth industrial revolution that has brought great changes all around the world. It is usually defined as the study of intelligent systems that could execute tasks and activities that would require human level intelligence. Similar to the past three industrial revolutions, AI is leaving an incredible […]
Driving Viral Growth with Andrew Chen
Did you ever wish you could bottle the magic that helped companies such as Uber, Tinder and Dropbox transform into the Unicorns they are today? Last Wednesday (15th December 2021), in celebration of Andrew Chen’s book launch in Asia, we were honoured to host him during our webinar on “Driving Viral Growth” as our guest […]
The Future of Lead Generation
In this process, Prospective customers are also known as leads. In order to collect this leads companies need to engage in a process called lead generation. There are several ways companies could do lead generation. However, the most common and arguably the most effective way is through phone calls or a method called cold calling. […]
What is a Talkbot?
Voice Artificial Intelligence that listens, understands and even sounds like us What exactly is a Talkbot and more importantly how can it improve your business? But before we talk (pun intended) about Talkbots, we need to first understand that it is not just a quantum leap in futuristic technology but the culmination of decades of […]