Remember how Google Duplex mesmerised the audience when it successfully booked...
Imagine a future where you can have phone conversations with robots And no,...
Covid-19 not only pushed the world to intensify digital transformation efforts,...
The pace of workplace automation is expected accelerate in the next three...
Covid-19 not only pushed the world to intensify digital transformation efforts,...
Both the chatbot and the Talkbot are all part of our efforts to automate and...
Voice Artificial Intelligence that listens, understands and even sounds like us...
NATURAL PROCESSING LANGUAGE Natural processing language is an aspect of...
THE RISE OF ARTIFICIAL INTELLIGENCE IN ASIA AND THE WORLD First coined by...
To date, customer service is widely known as being the top-most business...
In the world of business, there are two key priorities; to maintain a healthy...
With thanks to major digital advancements, customer service has evolved and...